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Here to Help
Have a question? You may find an answer in our FAQs. But you can also contact us:
- Opening Hours:
- Monday to Friday 9:00 am - 6:00 pm
- Saturday 9:00 am - 4:00 pm
- Sunday: 9 pm - 2:00 pm
Have a question? You may find an answer in our FAQs. But you can also contact us:
Our delivery lead-time is minimum of 48 hours from order with a cut-off time at 14:00. Due to the increase in demand related to COVID-19 certain days might be closed due to high number of deliveries.
It is important to keep in mind that our products are sensitive and need to be manipulated cautiously therefore we limit to the maximum the manipulations of our products. Shorter delivery slot will be confirmed to you by email on the day of delivery.
If a 2nd delivery attempt is required a new delivery charge is applicable.
Delivery Schedule:
We deliver across the UAE using a 3rd party delivery company.
Please note that in an effort to be ECO-friendly, we might contact you to reschedule the delivery in order to optimize deliveries per geographical location.
Delivery Charges:
Minimum order value: AED 50
Delivery charge: AED 20 if the spend is less than AED 200
Free delivery: if the spend is over AED 200
Contactless delivery now available:
Due to the new challenges presented worldwide across many industries, The Australian Meat Company switched to a contactless delivery option as the only available delivery method for the time being.
Delivery / Shipment Policy
The Australian Meat Company will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
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