WHAT ARE SHIPPING TIMES AND COSTS?
- Free shipping on all orders over 200 AED.
- Next-day and express delivery options also available
- See the delivery FAQs for details on shipping methods, costs and delivery times
WHAT PAYMENT METHODS CAN I USE?
We accept the following payment methods ********ALL TBC********:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- We feature a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
Because most of our items are perishable, we can only offer returns within 2 days of purchase and only if any major flaws or defects. All product is delivered with ample shelf life on the product and we have full confidence in the cold chain of our suppliers and ourselves, so any claims for damaged goods or similar must be clearly documented. Note – Vacuum packed product has a natural confinement odor when opening (particularly lamb) so any concerns with regards to smell does not mean the product is off. If worried about this, please take out of packing and rest for 2-3 hours and confinement odor will have gone.